Wednesday, 29 May 2013

how do I debug app on customers phone

I understand now that logcat requires root for Android 4.1+ is that right?

I would like some way to debug my app on someone's phone remotely, in the past I have got them to install alogcat and send me the output, but since I've upgraded to 4.1 I've never got it to work.

Whats the best technique to obtain syslog logcat data when my app fails, the data which I see on the play store isn't enough detail for me to resolve or identify the problem.

1 user is getting this error:


Caused by: java.lang.NoClassDefFoundError:

as far as I know no-one else is seeing this issue,

They have google maps installed but I don't know what else to check other that get access to the logcat from there phone.


via xda-developers

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